Welcome to Pretty Girl Curves Shipping Information! Here, we provide you with all essential details about our shipping policies. This ensures you have a smooth and satisfying shopping experience with us. We cover everything from processing times to delivery options and international shipping considerations.
General Information:
To ensure that your package is properly delivered and that you receive your package within the time frames we advise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
If your order has been identified by our shipping system as a Fraudulent Order
Our customer service agents will contact you to verify some information before we can proceed to ship your order. We value the security of our customer's transactions and take measures to prevent fraudulent activities.
1) Q: I placed an order and didn't receive my tracking number?
A: No worries send us an email with order number to support@prettygirlcurves.com However once order is processed your tracking number will be emailed to the email provided when the order was placed.
NOTE- Check your junk and spam folder
2) Q: It has been more than 6 days and I have not received my package.
A: Send us an email to support@prettygirlcurves.com with order number or you can reach us via WhatsApp chat 305-741-4438 during business hours Mon-Fri 10-4pm
INTERNATIONAL SHIPPING
For international orders please allow 5-10 business days for your package to arrive we ship USPS or UPS international, tracking number is provided via email address provided. NOTE- Check your junk and spam folder.
Please be aware that we are not responsible for longer delivery times due to the customs department in your local country nor are we responsible for any import duties and taxes they may be charged in addition to the shipping charges you have already paid to pretty girl curves.
1) Q: Do you ship to PO Box or APO’S ?
A: Yes, PO Box addresses & APO’S are shipped via USPS
1) Q: What shipping carriers do you use ?
A: We use UPS , DHL & USPS
2) Q: How do I know if my package has shipped and its on his way ?
A: When your order is placed, you will receive an automatic confirmation email. Your order will start its process, All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 2-3 business days (excluding Saturdays, Sundays, and Holidays) to process.
Note: Receiving a shipping confirmation email does not necessarily mean that the carrier has picked up your package from our Center. Depending on the shipping method selected, please use the carrier’s tracking features to determine when your package is picked up, in-transit, and delivered to your door.
3) Q: I placed my order and want to know when will I receive it?
A: Please note that orders within the US may take 2-3 business days for delivery from the date that it is shipped out this is just an estimate not necessarily from the date that it is placed, depending on the shipping method selected and final destination of the order.
4) Q: I entered the wrong email address when placing my order can I provide you with it?
A: Yes, Send us an email immediately to pgcurvesmiami@gmail.com with order number so we can add it to your profile .
